Our Process

Tailored solutions to fit your unique needs

The Bohan Way

We utilize our entire team on every project to bring your vision to life. Our process begins with sales and estimating, moves through preconstruction, planning, design, and purchasing, and closes in the actual construction phase.

We meet onsite to review project details with you, making sure nothing is overlooked before construction begins. Our goal is to continuously refine our methods, boosting efficiency and improving your overall experience.

you are a vital part of our process

Getting There

Details
Our Process
Project Details

With your estimate in hand and your commitment to Bohan Contracting, we’ll sit down to finalize your project's details. We’ll get a better understanding of your level of finishes and fine tune your scope of work. After we button up all the details, we’ll provide a contract that reflects your desired outcome.

Ordering
Our Process
Ordering Your Selections

Next, with few exceptions, we finalize and order all your selections. Choosing all selections upfront allows you to have a holistic view of your home while also preventing surprise budget overruns. Ordering early in the process prevents lost time due to backordered items or shipping errors. While some of these challenges are inevitable, ordering early minimizes the risk of leaving you without a functioning space for an unnecessary period of time. When the delivery date of your selections is confirmed, we will schedule a start date to commence work.

Changes
Our Process
Progress Updates and Changes

You will receive regular updates on progress and discoveries along the way. If required changes and adjustments arise, we will communicate your options and any associated costs in writing as soon as possible.

Extra Work
Our Process
Additional Project Work

If you discover there is more work you want tackled once the project has begun, simply communicate with your project manager in writing. We will determine the pricing and get it back to you as soon as possible. We will track changes or extra work you may request and collect deposits as scheduled to keep your project moving forward seamlessly.

Completion
Our Process
Project Completed

Upon completion of your project, we will walk the work site with you to ensure it is completed to your satisfaction. Then, we look forward to helping you with your next project or home improvement!

Responsibilities

We all have them. You have them as our client, and we have them as your contractor.

Bohan Project Process

YOUR Responsibilities

Cooperation

Sounds simple but, we’ll need your cooperation for the duration of your project. We want to help with all your needs and provide an end project you’re happy with. To do that, we will need your help and input.

Access

Key, Code, or You! - Seems obvious but without it, we can’t do our job.

Availability - A reasonable amount of dates/days/times to perform work to allow us to properly schedule.

Patience - In any project, there are many variables. No matter how straight forward a job presents, and how prepared we arrive, the unknown is there. Sometimes this means multiple trips, even in a single day. So please… bear with us and our comings and goings!

Protection - Please clear your valuables and furniture prior to commencing construction. We are in the business of constructing; we don't specialize in moving. Keep in mind that tools and materials are bulky, heavy and sharp.

Space - We will need multiple areas other than the specific work zone. We will need to stage our tools, materials and trash, and a place to perform the work.

Communication

Questions will arise that will need answers. Please be ready to help us make decisions in writing.

We want to keep you in the know without bombarding you with our daily details. Let us know the level of information you want and your preferred method of communication.

Please let us know how you are feeling and how we are doing during the project. We value your feedback.

Understanding

Although our team brings decades of experience to your project, we don’t have a crystal ball or x-ray vision, so we have no way of knowing the unforeseen.

Even with a set of architectural plans, we may discover along the way something that hadn’t been addressed, such as a city/county inspector requiring something previously not included.

Although we strive to have every detail upfront, some will forever remain elusive. Please bear with us when we have to deliver sometimes challenging news. We will communicate all options (if any) so you can make an informed decision.

Decisions

It wouldn’t be your project if you didn’t tell us what you want. Selections are fun for many, stressful for some and expensive for others. We try to help ease the process by providing you with the list of items required to select for your project. This process can be as simple and straight forward as you sending us the link of the item you want. If it doesn't come that easily for you, we can provide you with a list of available options best representing the allowances on your contract for you to select.

Deposits and Payments

The payment schedule on your contract strategically facilitates work and materials. Timeliness is essential to keep your project moving.

If work is added from city/county requirements or personal requests that are not part of your contract, we will create Extra Work Requests and Change Orders that come with a payment schedule. Not to worry, our office will keep it all straight for you!

Final payment will be due after we walk the job with you on completion day. We expect to complete your project to your satisfaction.

Even after your job is complete, you are still our client! If anything should arise or you find something we need to readdress, please let us know.

Our Process
Bohan Project Process

OUR Responsibilities

Cleanliness

Although we create a mess over and over again, we always clean it up. We will leave your home tidy and clean and by the end of the job, you won’t know that we were there (minus the fine dust you’ll be finding for months).

Communication

We will provide progress updates regularly and communicate if we find something, or something finds us… If an item outside our scope of work appears, we will let you know as soon as possible and determine how you would like to proceed. Consistent communication maintains our transparency.

Timeliness

We value your time and ours. We will perform your project to the best of our abilities and keep everything moving as smoothly as possible. Even when there are gaps of time while waiting on inspections, templating, or specific trades and materials, you are always on our radar for scheduling and completion.

Professionalism

We enjoy our familiarity with you and also respect that we are in your home to perform a task. We will always use best practices and provide a professional product and experience.

Completion

We are your neighborhood contractor and we will not make you chase us down to complete the last few punch list items. We define completion as your satisfaction with the work we committed to.

Satisfaction

We don’t look at this project as just a job; we view it as a relationship. We strive for your satisfaction! Although not easy to maintain during your project as we are in your personal space creating a mess, excessive noise and adding a new energy to your daily routine, it is our goal and we are committed to making happy customers!

Let's discuss your next project

Ready to Get Started with Bohan Contracting?

We Look Forward to this Partnership and Providing a Quality Finished Product!

410-757-0971
Schedule a Consultation